SERVICES

CORPORATE SERVICES

Examine our key deliverables for:

PANDEMIC PREPAREDNESS
GENERAL BUSINESS CONTINUITY PLANNING



PANDEMIC PREPAREDNESS

KEY DELIVERABLES (for PANDEMIC PREPAREDNESS)

   Critical Risk Analysis - Check contingency arrangements for operationally critical processes, people, suppliers and utilities. Prepare readiness assessment.

   Alert System - Examine Pandemic Alert Status System and cross check Trigger Points.

   Influenza Manager - Confirm nomination of in-house Influenza Managers and check training received.

   Human Resources - Check that all operationally critical job positions have adequate back-up in place.

   Managing Illness at Work - Check current procedures to follow. Confirm staff awareness.

   Communications - Check communications back-up in place and tested.

   Social Distancing - Check existing policies governing overseas travel, office access and quarantine.

   Supply Shortages - Check operationally critical suppliers for adequate back-up in case of supply chain failure.

   Stockpiling - Examine types, placement, appropriate number and management policy of items to be stockpiled. Check acquisition progress.

   Office Environment - Examine strategy to minimise the possibility of infection being brought into the workplace by staff and visitors. Check staff awareness.

   Staff Training - Check progress and content of staff training. Confirm senior management buy-in education.

   Awareness and Personal Hygiene - Check strategy for increasing staff awareness during heightened alert.

   Lists and Forms - Check current lists and forms meet requirements.

   Drills and Practice - Examine drill history and review refresher progress. Prepare structure and timetable

   Report - A Bird Flu Preparedness Proposal will be completed with recommendations and budget requirements. Preparations will commence once approval to proceed is authorised.

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GENERAL BUSINESS CONTINUITY PLANNING

KEY DELIVERABLES (for GENERAL BCP)

   Human Resources - Develop procedures for accounting for staff and visitors, Follow up next of kin action, prepare emergency staff hotline number, Prepare action plan for counseling staff/next of kin and injured. Include plans for temporary and back-up staff.

   IT/Tele-communications - Develop procedures for the recovery of all critical/core IT data and define recovery period. Arrange disaster recovery site. Establish tele-communications policy guidelines.

   Premises/Administration - Sourcing of temporary accommodation. Back up site.

   PR and Media Recovery - Establish consistent and controlled communications policy guidelines, review PR consultant recommendations. Establish/update PR and media contact list.

   Financial Operations - check financial processes and financial operations back ups.

   Insurance - Check and review insurance arrangements and notification.

   Organisation and Control - Establish Emergency Management Team. Develop procedures to facilitate emergency response communications with staff.

   Office Evacuation - Check and review Office Evacuation Procedures and Emergency Contact Procedures.

   Emergency Call Out - Update Emergency Call Out Tree and Emergency Staff Hotline Numbers. Include ongoing communication to staff/clients. Key Contact Information maintenance system in place.

   Recovery Centre - Consider off-site recovery centre and EMT control point.

   Business recovery - Establish Business Recovery Procedures and stand down triggers. Testing continuity.

   Training - Ensure all staff are familiar with company's BCP and know how to get access to it at crisis time. Allow for refresher training and new recruit training.

   Lists and Forms - Identify all required lists and forms, design as necessary and print adequate copies and store.

   Drills and Practice - Prepare and execute adequate drills to ensure all contingency arrangements are tested and reviewed.